At Code Red Performance, we want to extend a heartfelt thank you to everyone who's ordered one of our custom LED license plates. Your support means the world to us, and we're excited to deliver a high-quality, one-of-a-kind product.
However, we’re writing today to share an important update regarding some unexpected delays in your order. We understand how frustrating delays can be, especially when you’re eagerly awaiting your custom light-up Japanese license plate. In this update, we’ll explain the cause of the delay, provide a new delivery timeline, and share steps we’re taking to ensure your satisfaction.
Why the Delay in Delivering Your Custom LED License Plate?
When we began accepting pre-orders for our custom LED license plates in early November, we planned a seamless timeline for material procurement and production. Orders for materials were placed in early December with the expectation that they would arrive by early January, accommodating the busy holiday season.
Unfortunately, unforeseen circumstances disrupted this schedule. The recent fires in Southern California impacted our supplier’s ability to fulfill orders on time. While our team and facilities were fortunate to remain unaffected, our supplier faced significant delays due to logistical challenges caused by these events.
These delays, while beyond our control, have inevitably affected our production schedule. We deeply regret this disruption and are doing everything possible to expedite the process without compromising the quality of your custom JDM license plate.Support for Customers Affected by the Southern California Fires
Support for Customers Affected by the Southern California Fires
We understand that some of our customers may have been directly impacted by the Southern California fires. If this applies to you, please don’t hesitate to reach out. We’re committed to offering the flexibility you need during this challenging time.
Here’s how we can support you:
- Refunds: If you’ve been affected and would like to cancel your order, we’re happy to provide a full refund.
- Order Holds: If you’re not ready to receive your custom LED license plate at this time, we can hold your order until you’re ready.
- Alternative Shipping Addresses: Need your illuminated license plate shipped to a different location? Let us know, and we’ll adjust your shipping details.
Your satisfaction is our top priority, and we want to ensure you feel supported every step of the way.
Updated Timeline for Custom JDM License Plate Delivery
We’re happy to provide you with a revised timeline for the production and delivery of your order. Based on our latest conversations with our supplier, here’s how the process will unfold:
- Wednesday, January 22: Supplies shipped from the supplier.
- Wednesday, January 29: Materials arrive at our facility.
- Thursday, January 30: Assembly of your custom LED license plates begins.
- Monday, February 3: Machining of custom JDM license plates starts.
- Tuesday, February 4: Shipping of completed plates begins.
Please note that we will process and ship orders in the sequence they were purchased. This ensures fairness and minimizes the risk of errors. We’ll keep you informed as your order progresses through these stages, so you’ll know exactly when to expect your illuminated license plate.
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